As a new member, I hope you guys can tolerate me making a comment on the 'contributions' system here.
First of all, I'd like to thank Rdl for such a great program, and to thank him for the excellent free version. I am seriously thinking of contributing as I believe Rdl deserves the support and I'm interested in the new features implemented in the latest builds.
I'm a regular donor to several websites, even when contributions don't give me any particular benefits, or when extra donations don't confer anything additional. I continue to support these services because I continue to find them useful and the provider appears to be grateful for my continued support, which is what has compelled me to comment here.
Sometimes I have only been able to make small donations, but have never had a donation refunded on the basis that it wasn't enough. I understand that PayPal takes a cut of donations, which scales especially badly as the donations get lower, so I can certainly understand why there should be a minimum donation level but there are 2 things I don't understand:
- why can't the potential donor be made aware what kind of cut PayPal are going to take from their donation, so that the potential contributor can make an informed decision, rather than a guess?
- why does Rdl (and others) treat people asking these kind of questions with such obvious contempt
These are potential sources of (potentially repeat) income, so I don't undertstand why they are being alienated by Rdl and other members of the community here. If €10 isn't enough (as one attempted contributor reports), then what is? €15? €20?
It's too much of a grey area and I believe could be very off-putting to people who want to make a contribution and can't afford a very large one.
People are asking these questions because they love the program, want to be part of the contributor community and are just seeking a little clarity. Surely that's not too much to ask?